If you’d like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We’d love to hear about your experience!
Best orthodontist and staff in town
“Dr. Chen and his staff are warm, welcoming, and very professional and cutting edge in their orthodontic treatments. This office was recommended to me by several former coworkers whose children were also classmates of my son and I've recommended Dr. Chen to many other people already. Extremely happy with the progress of my son's treatment.” – Joseph R
“Dr. Chen and his staff are friendly and professional, and always make me and my mom feel welcome in there office. I would refer them to anybody and everybody looking for a qualified orthodontist. I love my braces and they don't even bug me like I thought they would. The place is very clean and tidy and always kept in order. Exceeded my standards from the moment I walked in and I don't plan on stopping my visits any time soon.” – Sawyer R
Wonderful Customer Service
“I am extremely satisfied with the customer service and treatment my children and I receive from Dr. Chen's clinic. The entire staff is very friendly and welcoming. We're always greeted with a smile from the moment we come in, and the staff performs their duties with expertise and in a very professional manner. They've always made us feel at home. Thank you Dr. Chen and ladies for the wonderful work that you do!!!” – M. Ortiz
“This is a great orthodontist in Bakersfield, CA. The staff is well beyond being a caring establishment environment. They are super, they are polite, they know you by your first name, and welcome you to their office. You don't feel nervous, you feel at ease. They also give you business cards after each visit, so you can turn them in for great gift cards.” – D. Cloud
Personal and Professional Staff
“Dr. Chen and his staff are always very professional, personal, and friendly. He always takes the time to inform parents of progress, concerns, and/or future procedures necessary after EVERY appointment. I would recommend him to anyone.” – J. Rogan
Very Nice Experience
“I loved this office and staff. The lady that answers the phone is so very polite and friendly. Debbie was very helpful with the financing and options information. And the doctor, well he was very professional and made me feel very comfortable. I didn't feel embarrassed at all about my teeth problems. I would highly recommend this office for treatment!” – D. Cervantes
“I have both sons in braces and they have made it affordable and easy...they are flexible and always willing to work around busy schedules!!!” – D. Keller
Dr. Chen Rules!!
“This is my second time having braces and it’s such a breath of fresh air to be seen by the same Doctor and assistant every time. Makes me feel real comfortable and I enjoy every visit!” – Anonymous
“The office staff is very friendly and helpful. Have never had to wait more than five minutes to see the doctor. The office is clean, with lots of magazines in the waiting room. Dr. Chen is very knowledgeable and makes you feel at ease.” – Spencer
“Dr. Chen provides excellent care, answers all of my questions thoroughly, and listens to my concerns. He explains treatment options in an easy to understand manner. My son has never complained about his appointments. Dr. Chen has a friendly and efficient staff and I highly recommend his services.” – James D
“After six sets of braces being placed on my family’s teeth, I would have to say that Dr. Chen's office has been the best orthodontist in Bakersfield. I have tried other orthodontists and many times, I have felt frustrated and annoyed at the results or progression of the treatment. My oldest daughter just had her second set of braces taken off and has a perfect smile. We are very happy and I just had a second set of braces put on another daughter through them. I would definitely say stay away from the cheaper orthodontists and go here for better results.” – Elizabeth
“Professional and courteous. Dr. Chen and his office staff are friendly and courteous. Each time we come the wait time is short and Dr. Chen always explains the status of our situation and answers any questions we have.” – Asa G.